Fintech & Payments
✦ unitQ Customer

PayPal

Recognized by users for outstanding digital experiences

PayPal is a fintech company empowering millions of people and businesses worldwide to send, spend, and manage money. Its app enables secure payments, peer-to-peer transfers in 120+ countries, cash back rewards, crypto trading, and high-yield savings in one place.

What users love about PayPal

Based on 116,647 reviews of PayPal in 2025, these are the three themes users mentioned most consistently.

Ease of use

One-tap checkout with saved payment methods — no re-entering card details. Users say the familiarity of PayPal at checkout is what keeps them using it everywhere.

Speed & convenience

Instant transfers, quick invoice payments, and a fast mobile checkout remove friction from both sending and receiving money, domestically and across borders.

Trust & safety

Buyer protection and not sharing card details directly with merchants build trust. Users say PayPal makes them comfortable buying from unfamiliar sites.

What users are saying

Real reviews from real customers in 2025.

I asked for a refund for an order placed on a scam site and PayPal arranged to broker with the seller and refund me the money spent. Optimal experience.

Google Play Review

Been using it for over 15 years and it's always been reliable, from sending, receiving and a PayPal Debit card. All amazing!

Google Play Review

Excellent alternative to send and receive money abroad and low fees.

Google Play Review

Get PayPal

PayPal enables secure payments, peer-to-peer transfers in 120+ countries, cash back rewards, and money management — for millions of consumers and businesses worldwide.

Our methodology

The Epic Awards are based entirely on public feedback. unitQ analyzed 83.3 million reviews from the Apple App Store and Google Play throughout 2025. Our AI models identify themes, assess sentiment, and calculate the unitQ Score to recognize the apps delivering the highest-quality experiences.
Learn how we determine winners →
EVALUATION PERIOD
January 1 – December 31, 2025
ELIGIBILITY
See eligibility criteria and program details.

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See the full list of 2026 winners