ChatGPT

Recognized by users for outstanding digital experiences

OpenAI is an AI research and deployment company focused on building safe, broadly beneficial artificial intelligence. Its ChatGPT app gives hundreds of millions of users on-demand access to AI-powered conversation, image generation, voice interaction, and personalized assistance across everyday and professional tasks.

Good

unitQ Score

Reflecting the proportion of users reporting a seamless experience.

What users love about ChatGPT

Based on 623,657 reviews of ChatGPT in 2025, these are the three themes users mentioned most consistently.

Features & functionality

Writing, coding, research, brainstorming, image generation, and analysis — all in one app. Users say the range of use cases keeps expanding.

Learning, productivity, & outcomes

Students use it for study help, professionals for drafting. Both groups report accomplishing in minutes what used to take hours.

Ease of use

Just type what you need in plain language. No manual, no training. Reviewers consistently call it the most intuitive AI tool they've used.

What users are saying

Real reviews from real customers in 2025.

Absolutely love ChatGPT! Recommend this to anyone whose life is always electric and on the move and wants a tool that will help you draft something quick, classic, warm, or funny.

Google Play Review

Best AI app ever! It can create images, have conversations, help a lot with work, and even translate. It's exactly what i've been looking for.

Google Play Review

Get ChatGPT

ChatGPT gives users on-demand access to AI-powered conversation, writing assistance, image generation, coding help, and research — through a natural chat interface.

Our methodology

The Epic Awards are based entirely on public feedback. unitQ analyzed 83.3 million reviews from the Apple App Store and Google Play throughout 2025. Our AI models identify themes, assess sentiment, and calculate the unitQ Score to recognize the apps delivering the highest-quality experiences.

Learn how we determine winners →

EVALUATION PERIOD

January 1 – December 31, 2025

ELIGIBILITY

See eligibility criteria and program details.

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