Alibaba.com

Recognized by users for outstanding digital experiences

Alibaba.com is a global B2B wholesale trade platform connecting millions of buyers and suppliers across 190+ countries. Its app enables businesses to source products, request quotes, manage orders, and access shipping solutions—all from a mobile device.

Epic

unitQ Score

Reflecting the proportion of users reporting a seamless experience.

What users love about Alibaba.com

Based on 75,193 reviews of Alibaba.com in 2025, these are the three themes users mentioned most consistently.

Value & savings

Small business owners praise competitive pricing and side-by-side supplier comparisons. Sourcing directly saves real money, especially in bulk.

Speed & convenience

Fast quote responses and streamlined ordering save time that used to go to emails and spreadsheets. Users manage everything from the app.

Ease of use

Product search, supplier filters, and the quote-request flow all work smoothly. Users say it makes global sourcing accessible even for first-time importers.

What users are saying

Real reviews from real customers in 2025.

It's very helpful and useful app for purchase anything throughout the world because of safe and secure delivery.

Google Play Review

Variety of items of choose from at affordable prices. Easy to browse for items. Various options for delivery of bought items.

Google Play Review

Get Alibaba.com

Alibaba is a global B2B wholesale marketplace connecting buyers with suppliers across 190+ countries. Source products, request quotes, and manage orders from your phone.

Our methodology

The Epic Awards are based entirely on public feedback. unitQ analyzed 83.3 million reviews from the Apple App Store and Google Play throughout 2025. Our AI models identify themes, assess sentiment, and calculate the unitQ Score to recognize the apps delivering the highest-quality experiences.

Learn how we determine winners →

EVALUATION PERIOD

January 1 – December 31, 2025

ELIGIBILITY

See eligibility criteria and program details.

Think you have an award-winning experience?

Get your unitQ Score and understand what users love — and where you can improve.