✦ unitQ Customer

iHerb

Recognized by users for outstanding digital experiences

iHerb is a global health and wellness retailer founded in 1996, offering over 50,000 products across vitamins, supplements, beauty, and more to customers worldwide. Its app lets shoppers browse trusted brands, manage subscriptions, track orders, and access app-exclusive deals with secure checkout in 80 currencies.

Epic

unitQ Score

Reflecting the proportion of users reporting a seamless experience.

What users love about iHerb

Based on thousands of reviews of iHerb in 2025, these are the three themes users mentioned most consistently.

Speed & convenience

Fast shipping, reliable tracking, and effortless checkout — especially praised by international customers who say cross-border orders arrive smoothly.

Value & savings

Competitive pricing, loyalty credits, and regular promotions come up consistently. Users say prices beat local alternatives, even after shipping.

Performance & reliability

Orders arrive as expected, products match descriptions, and the experience is dependable across repeat purchases. Consistency drives loyalty.

What users are saying

Real reviews from real customers in 2025.

Great app — easy to use, top notch customer service, fast shipping, great prices, and I'm very happy with everything I've ordered.

Google Play Review

This app is great — easy to order and the delivery is very fast. There are lots of options and the quality and products are great.

App Store Review

Everyone should order from this app — fast delivery, best quality, and you can find everything.

App Store Review

Get iHerb

iHerb is a global health and wellness retailer offering vitamins, supplements, beauty products, and more — shipped directly to customers in 180+ countries.

Our methodology

The Epic Awards are based entirely on public feedback. unitQ analyzed 83.3 million reviews from the Apple App Store and Google Play throughout 2025. Our AI models identify themes, assess sentiment, and calculate the unitQ Score to recognize the apps delivering the highest-quality experiences.

Learn how we determine winners →

EVALUATION PERIOD

January 1 – December 31, 2025

ELIGIBILITY

See eligibility criteria and program details.

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